Privacy Policy

Effective Date: July 29, 2025

Welcome to Heirloom! Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you use our web app.

1. Information We Collect

  • Account Information: We collect your email and authentication data through our backend provider, Supabase.
  • Learning Data: We store your word bank, reading progress, activity logs, and language preferences to personalize your experience.
  • Usage Data: We collect anonymized usage metrics to improve the app and monitor AI usage limits.
  • Payment Information: Payments are securely processed by Stripe. We do not store or have access to your full payment details.

2. How We Use Your Data

  • Provide, operate, and improve the Heirloom app
  • Track your language learning progress
  • Support personalized features (e.g., word bank, AI chat)
  • Process payments and manage subscriptions via Stripe
  • Monitor AI usage and maintain fair limits
  • Analyze usage patterns to improve the product

3. Data Sharing & Third Parties

  • Supabase: For authentication, database storage, and user management.
  • Stripe: For secure billing and payment processing.
  • OpenAI: To generate responses in AI chat. Your text inputs may be sent to OpenAI but are not stored by us long-term.
  • Analytics: We may use privacy-friendly analytics tools to understand general app usage. We do not sell or share personal data for advertising.

4. Cookies & Tracking

We use cookies and local storage to keep you logged in, remember your preferences, and improve your experience. You can clear these at any time in your browser settings.

5. Your Rights

  • Access or update your account data
  • Delete your word bank, progress, or account
  • Request complete account and data deletion by contacting us

6. Data Security

We use industry-standard security practices and Supabase’s secure infrastructure to protect your data from unauthorized access or misuse.

7. Data Retention

We retain your data as long as your account is active. If you delete your account, we will permanently delete all personal data within 30 days unless required to retain it for legal or operational reasons.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If significant changes are made, we will notify you through the app or by email.

9. Contact Us

If you have any questions or privacy-related requests, feel free to contact us at support@heirloomapp.com.